RETURNS POLICY

RETURN POLICY

 

Last updated August 31, 2021

 

Thank you for your recent purchase. We hope you are happy with your product. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at contact@trendygirl.com.au to obtain a Return Merchandise Authorization. After receiving a confirmation, place the item securely in its original packaging. All return items must be in new and unused condition with all the original tags and labels, and mail your return to the following address:

 

Trendy Girl

Attn: Returns

Po Box 3249  

Austral, New South Wales 2179  

Australia  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. All our products are 100% quality checked. 

 

Please Note

      

     ●     Sale items are FINAL SALE and cannot be returned.     

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us via email

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